Care and support

We provide information, advice and peer support, so people with diabetes can manage their condition effectively. Our services are also available to family members, friends and carers so they can support those with the condition.

Our services

  • The Diabetes UK Careline: the only dedicated diabetes helpline in the UK. Staffed by trained counsellors who can help callers with any diabetes related question or problem by phone or by email.
  • An advocacy service that gives people with diabetes information to help them understand their legal rights and entitlements.
  • Information in print and online covering all aspects of diabetes to help people with diabetes, their family members and friends. We also provide specialist information for healthcare professionals.
  • The award-winning diabetes tracker app, which makes it easy for people to log and track blood glucose, insulin, carbohydrates and calories.
  • Opportunities to network with other people affected by diabetes. We have 332 diabetes voluntary groups across the UK, lively and popular online communities, and a telephone and online peer support service.
  • A programme of support events for children and their families. These provide a relaxed and fun environment in which young people living with Type 1 diabetes and their families get together, share experiences, and receive advice from volunteer healthcare professionals.
  • An annual, national 'Big Event', giving people with diabetes, and their family members and friends, the opportunity to connect with others, share experiences, hear about the latest research and attend workshops.