From the NHS

You should receive all health services without discrimination because of age, lifestyle, gender, ethnicity, class, religion, disability, sexuality or your ability to pay.

The NHS should:

  • Treat you with respect and dignity.
  • Tell you how to contact your diabetes care team.
  • Treat you with skill and care, and regularly review your clinical needs.
  • Answer any questions about the quality of the services you are getting.
  • Provide an interpreting service if English is not your first language, or if you have a sensory impairment or learning difficulties.
  • Provide information about local health services and how to contact them.
  • Keep you up to date about your diabetes, its care and treatment (and give you access to a second opinion subject to the agreement of your own GP or consultant)