Mr Murdoch from Scotland spoke to Diabetes UK Insurance Services again, having been a customer in the past – and also having to make a claim last year when his plans changed.
I had a holiday booked and insurance with you, amongst the quotations yours was the most reasonable. And the most accessible too, as I called after going online and had a great deal of help from your team.
Unfortunately, when my health worsened I had no choice but to cancel and make a claim – and that was also very straightforward and all was sorted.
So Mr Murdoch returned to us when he made holiday arrangements for this year.
I was so well treated before, that I felt secure as you knew about my circumstances and understood where I was coming from. I had to ask about a few details and these were all explained to me brilliantly. It makes life easy for me as a customer, giving me reassurance.
Also, I find that my increasing age can pose a problem with other companies, and they automatically impose restrictions – but my experience with you wasn’t like that at all! I’ve already recommended Diabetes UK Insurance Services to many people!
Read what others have said about our travel insurance and life insurance service.
For more information or to obtain a free, no obligation quote, talk to the team free of charge, (from landlines): 0800 731 7431 or email diabetes@ajg.com.
Diabetes UK Insurance Services is a trading name of Heath Lambert Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: 9 Alie Street, London E1 8DE. Registered No.: 1199129 England & Wales. www.gallagherheath.com