Mr Peacock came to Diabetes UK Insurance Services for travel insurance to renew an annual policy, having been a customer for four years. ‘Living with the number of conditions I have can make you lose confidence and feel that you don’t want to go on holiday, because you think it will be too difficult – who would want to insure you?!’
Mr Peacock has found that this wasn’t a problem with our service – ‘Your team were very helpful and pleasant to deal with and took the worry away for me and my wife. Anything we weren’t sure about was dealt with promptly and to our satisfaction.’
How about price, how did we compare with any alternative quotations? ‘The premium was set very high with other companies, and it was a very reasonable price with you, especially when you consider all of the conditions that need cover. We’re extremely happy with the service…’