Science Information
The Science Information team consists of four Science information officers who deal with research- based enquiries on diabetes. We also deal with student enquiries (no matter the age of the student or the course being studied). We keep ourselves up to date with latest research findings and have a wealth of diabetes knowledge, both in our heads and in our extensive filing system. If we don't know the answer immediately, we will endeavour to find out for you.
Please note that due to the volume of enquiries we receive it can take up to three to four weeks to get the information out to you. Where possible we aim to answer members enquiries in 10 working days, however some enquiries may take longer to answer.
Please note that we are unable to give individual medical advice and if you have any concerns about your medication or control you should speak to your doctor or care team.
If your are a researcher and your query is concerning research funding and grants please look at the Research section of our our website.
If you would like to speak with one of our Careline Counsellors, please call Monday to Friday between 9am and 5pm. Recorded information on a number of diabetes–related topics is also available on this number 24 hours a day 0845 120 2960.
You can contact the Science information team in any of the following ways:
AOL are currently experiencing problems with our email address.
If you are using an AOL email address can you please contact us by telephone or by post.
By emailscienceinfo@diabetes.org.ukWe will acknowledge your email on receiving it and get to work on your inquiry. Please include a postal address in case the information cannot be sent as an attached file.
By telephone
020 7424 1020
We try to answer all calls as they come in but if we are very busy please leave a message on our voicemail taking care to spell any unusual words in your address. Our lines are open from 9am to 5pm from Monday to Friday.
By fax
020 7424 1001
Please make sure your query is clearly marked "Science Information Team" and include your postal (or email) address.
By post
Alternatively, you can write to the Science Information team at:
Science Information team
Diabetes UK
Macleod House
10 Parkway
London
NW1 7AA