Resources

Guides

Guide to recruitment for user involvement groups (PDF) 122KB

Guide to preparing for meetings (PDF) 113KB

Guide to supporting representatives on decision-making groups (PDF) 89KB

Guide to keeping people motivated (PDF) 134KB

Guide to common problems in running user groups (PDF) 139KB 

Guide to recruitment for engagement events (PDF) 116KB 

Other resources

Example role description for a user group member (PDF) 125KB

Example user group recruitment flyer (PDF) 103KB

Example user group application form (PDF) 129KB

Example user group terms of reference (PDF) 112KB

Example expenses policy (PDF) 15KB

Example user group induction agenda (PDF) 39KB

Example user group workplan (PDF) 71KB

Example role description for a user group representative on a network board (PDF) 129KB

Example local engagement event flyer (PDF) 38KB 

Example local engagement event programme (PDF) 45KB

Example group ground rules (PDF) 39KB

Case studies

Recruiting diverse groups of people

Using the feedback appropriately

User Involvement in Local Diabetes Care Evaluation

Evaluation of the User Involvement in Local Diabetes Care Project (PDF) 292KB

Executive Summary of the Evaluation of the User Involvement in Local Diabetes Care Project (PDF) 100KB

Useful websites

Dialogue by Design - A handbook of Public & Stakeholder engagement
www.dialoguebydesign.net/resources/handbook.htm

People and Participation.net
www.peopleandparticipation.net/display/Methods/Home

Participation Works Partnership
www.participationworks.org.uk

Links to publications

A Handy Guide to Facilitation’ & ‘The Facilitator’s Toolkit’ from NHS Innovation

Real Involvement: Working with People to Improve Healthcare (DH, 2008)

Not just a phase guide from the Royal College of Paediatrics and Child Health

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