User involvement
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Summary:
The diabetes team wanted to ensure that people with diabetes were more involved in the planning and evaluation of the services they received. The objectives of the project are to involve people with diabetes in the development and evaluation of diabetes services and to improve services delivered as a result of user involvement. A self directed user group has been formed. The group meet quarterly, to discuss any issues that have been raised in the previous quarter. Any issues of service improvement within the clinic are reported to the Nurse Consultant who takes the feedback to the team meetings for discussion. Any wider issues are reported by group members to the PCT.
Submitted: 21/12/06
Summary:
The role of the Diabetes Community Support Worker was instigated as a result of a perceived need of the people of Wansbeck. People with diabetes and their carers especially in Central Locality stated that they would benefit from added and different kinds of support for their diabetes. There was also no Diabetes UK group between Newcastle and Berwick.
The aims of the post were initially to support User Involvement and service development and to establish patient/carer groups in the Central Locality of Northumberland Care Trust. Also, to work with the a range of health care, other professionals and voluntary sector workers in the implementation of support to people with diabetes in line with local and national policy.
Submitted: 03/07/06
Summary: This tool is an example of a questionnaire designed by a Diabetes Service User Group to undertake wider consultation.
Submitted: 01/11/05
Summary: Reference groups were set up comprised of groups of people who live with diabetes, local diabetes services were discussed and proposals for development considered.
This initiative ensures that the views of consumers are heard in the planning process and provides an opportunity for marginalized people to participate.
Submitted: 05/05/03