Diabetes UK is the operating name of the British Diabetic Association. The information presented on this site is for general use only and is not intended to provide personal medical advice or substitute for the advice of your physician. If you have questions or concerns about individual health matters or the management of your diabetes, please consult your diabetes care team. Products highlighted on the Diabetes UK website are not necessarily endorsed by Diabetes UK.
Diabetes UK reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
Diabetes UK reserves the right to vary any membership fees and the prices of any goods or services listed without notice. Diabetes UK reserves the right to refuse to accept any membership or donation and to refuse to supply goods or services to any individual.
Although the website uses encryption security software in areas where online payment details are accepted, the security of information and payments transmitted via the internet cannot be guaranteed. Any loss incurred or sustained by you when transmitting information by means of email or other internet links shall be borne solely and exclusively by you and in no event shall any such loss in whole or in part be borne by Diabetes UK or its agents.
Diabetes UK will not usually refund any membership payment or donation. Refunds may be granted at the discretion of the Management. To enquire about a refund, please contact our Supporter Care team during office hours on 0345 123 2399*, or firstname.lastname@example.org.
*Calls to 0345 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes. Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles to 0345 numbers are included in free call packages.Calls may be recorded for quality and training purposes.