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Peer Support

Talk to someone with diabetes

Living with diabetes can be difficult – talk to someone who has been there.


If you would like to talk to someone who knows first-hand what it’s like to live with diabetes, our support volunteers are here to help. You can reach them by phone at the times given below, or by email.


If you need help over Christmas

Please note the Peer Support service will close on Sunday 20 December at 9pm and reopen on Monday 4 January at 6pm. If you would like to speak to someone about your diabetes sooner, our Careline is open some weekdays over the Christmas period. See the Careline page for more details.

Feeling like no-one understands what you’re going through can be tough. Our volunteers have all been affected by diabetes and have experience of living with Type 1 or Type 2 diabetes, MODY, or caring for a child with Type 1.

So whatever is on your mind, there’s a good chance one of our peers has been through the same thing.

Get in touch

You can get in touch by calling 0843 353 8600* during opening hours, or view our peer profiles to contact a peer by email.

Opening hours

Sunday to Friday, 6pm to 9pm

Send an email at any time of day and you will get a reply during the opening hours above.

Details of call charges can be found on the How to get in touch page.


Want to chat online? Join our Google+ Hangout on Tuesday nights from 7pm-8pm.

Talk to someone

Our team of support volunteers have been specially trained to listen and offer support, or just simply give you the chance to talk to someone who has been there themselves.

They are on hand to talk about diagnosis, complications, or even balancing diabetes with work, family or having a social life. You can find out more about our peers and their areas of experience using the search box below.

Peer Support is a safe and secure service, and all volunteer peers are specially trained. All information will be kept private and confidential within the scheme. We have put together a number of house rules for the Peer Support service and recommend that you take a look at these.

Search our peer profiles

You can browse the full list of peer profiles below, or use the search box and filters to narrow your search


*Calls to 0843 numbers may be free depending on your phone package but will otherwise cost up to 7p a minute from a landline or mobile plus your network provider’s access charges.

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Showing 1-10 of 17 results

  1. Julie


    Hello, I am a 38-year-old, single parent of one teenage girl and I was diagnosed with Type 2 diabetes just three years ago...

Opening hours

Sunday to Friday,
6pm to 9pm