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Business Analyst

Diabetes is the most potentially devastating – and fastest growing – health crisis of our time, requiring ongoing high-quality care and support. There are currently 4.5 million people in the UK living with diabetes, and 11.9 million more at increased risk of getting Type 2 diabetes.

Those diagnosed face the risk of life-changing, and life-limiting, complications, unless they are given the very best care and the support they need to manage their condition well. As a society we need to work together now – and take action now – to fund critical research, improve healthcare and treatment, and prevent yet more people developing this potentially life-threatening condition. We have a vision of a world where diabetes can do no harm – if you’d like to be part of that, why not join us?

Description of main responsibilities

Primary focus will be on identifying the future needs of Diabetes UK and create solutions to enable the organisation to deliver personalised communications and tailored journeys consistently and efficiently maximizing the potential from our customer base. This will be delivered through better data capture techniques, integration and automation for new and existing systems, improvement on master data management systems including CRM and organisational Data Warehouse/Data Hub, progression on development of a single supporter view, as well as streamlining existing business processes or introducing new ones. Post holder to deliver end-to-end solution designs (technical architecture, business processes), address requirement gaps, and propose alternative solutions.

Role will also lead on improving and enhancing the processing of personal information and the associated data management systems

Description of main requirements for role

The ideal candidate for this role will demonstrate an understanding of the way Diabetes UK works and / or the sector it operates in, They will have the ability to communicate and present to a range of audiences, demonstrate a high level of professionalism, and be able to effectively manage working relationships whilst motivating others and leading change

They must also be able to identify areas of improvement to both processes and IT systems to clearly document changes required and then drive them forward, work to tight deadlines and juggle multiple projects

What we can offer you:

  • Generous annual leave starting at 25 days plus bank holidays
  • A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
  • Early finish Friday and flexible working
  • Discounts on gym membership and days out
  • Employee assistance programme to give you support on any issues that come up in life
  • Annual Season ticket loan
  • Very active social scene including sport teams, gardening and other activities
  • Generous pension provision, life assurance and permanent health insurance

For more information and to apply please go to the i-appoint website.

Please ensure you address the person specifications in your supporting statement.

Diabetes UK recognises and respects the value and diversity of all.

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