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Programme Manager, User Engagement

Are you passionate about involving service users in healthcare improvement?

Diabetes UK has agreed an exciting new partnership with NHS England and Public Health England to support user engagement across the NHS England diabetes programme. 

Through the partnership, our goal is to ensure everyone with a stake in the diabetes programme understands it, is clear about how they can help it to be successful and has a voice in shaping local diabetes service improvement.

The Programme Manager will:

  • Ensure the voices of people with diabetes and those at risk of Type 2 diabetes are heard (including families and carers), using their views and experiences to inform and influence the development of the diabetes programme.
  • Support NHS England and regional teams to build capacity and skills for user engagement, ensuring Diabetes UK is recognised as a trusted and reliable source of good practice for user engagement.
  • Measure and evaluate the effectiveness and impact of the user engagement support provided to the diabetes programme, capturing lessons learned and using this learning to inform Diabetes UK’s future user engagement work.

 
This is an exciting time to join Diabetes UK. We have an ambitious new strategy and work with some of the UK’s leading diabetes professionals and healthcare organisations. 

The successful candidate will play a leading role in shaping user engagement across the diabetes programme, making a real and meaningful difference to the lives of people with diabetes. 

The best person for this job will be:

 

  • Passionate about user engagement and healthcare improvement.
  • An excellent communicator and influencer.
  • Creative and confident in putting forward new ideas and recommendations.
  • A proven programme manager with a track record of delivering a range of competing projects and priorities.
  • Educated to degree level or equivalent by experience (a degree in a health related field or discipline is desirable).

What we can offer you:

 

  • Generous annual leave starting at 25 days plus bank holidays
  • A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
  • Early finish Friday and flexible working
  • Discounts on gym membership and days out
  • Employee assistance programme to give you support on any issues that come up in life 
  • Annual Season ticket loan
  • Very active social scene including sport teams, gardening and other activities
  • Generous pension provision, life assurance and permanent health insurance.

For more information and to apply please go to the i-appoint website

If you would like more information or would like to discuss the role please contact Ben Ellis, Shared Practice and Innovation Manager at ben.ellis@diabetes.org.uk

Please ensure you address the person specification in your supporting statement.

Diabetes UK recognises and respects the value and diversity of all.

*Under the Safeguarding Vulnerable Groups Act 2006, as amended in particular by the Protection of Freedoms Act 2012 this post is subject to pre-employment criminal records checks through the Disclosure and Barring Scheme (DBS), Disclosure Scotland, Access NI. 
 

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