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Advice for people with diabetes and their families

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Face-to-face fundraising

In order to acquire new supporters to further help us with our work, we use face-to-face fundraising — talking to people on their doorstep and at places such as shopping centres and supermarkets.

We use this type of fundraising with great success for our weekly lottery and membership campaigns. The long-term security of these donations is invaluable in allowing us to plan ahead with confidence and continue to make a difference to the lives of people with or at risk of diabetes, now and in the future.

Why do we use face-to-face fundraising?

Gemini fundraising agent Wendy on location

Face-to-face fundraising is a safe, secure and proven method of acquiring new, regular and long-term supporters. It is cost-effective as we only pay the fundraising organisation for new supporters who agree to sign up. It's also the fastest way of recruiting new donors. We need more regular givers to provide a steady and reliable source of income so we are better placed to plan for future work.

For further information about our use of face-to-face fundraising, please see the Frequently Asked Questions document (PDF, 317KB).

Are fundraisers currently working in my area?

We currently have fundraisers working at Private Site locations and in local areas in the UK. To see if they're in your area please check our latest Fundraising Schedule (PDF, 300KB). This list is subject to change, please contact us on the number below for the most up to date information.

Who can I contact about this activity?

If you can’t find the answer to your question in the FAQs, or if you have any concerns about the conduct of someone representing us, please contact our Supporter Care team on *0345 123 2399, Monday to Friday 9am to 6pm, or email

*Calls to 0345 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes. Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles to 0345 numbers are included in free call packages. Calls may be recorded for quality and training purposes.

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