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Keeping the power going


An electricity company is encouraging its customers who have diabetes to get in touch and join its Priority Service Register so they can get support if they have a power cut.

UK Power Networks, owns and runs electricity lines that supply power to London, the East and South of England. The company wants to raise awareness of its emergency contact details and to encourage eligible customers to sign up to its Priority Service Register so they can get the support they need in the event of a power cut.

Everyone over the age of 60 is entitled to join the register. So are those residents with a disability, are blind or visually impaired, are chronically sick, dependent on medical equipment, or have young babies. It also covers nursing and residential homes.

UK Power Networks has advised Diabetes UK that anyone with diabetes who feels they would benefit from being on the Priority Service Register is also welcome to sign up. By joining the register a customer will receive a special priority phone number to call, helpful tips and advice about how to prepare for a power cut, and regular text or phone updates in the event of a cut. The service is only available to people in the London, East and South of England.

To sign up to the Priority Service Register call 0800 169 9970 or to join online go


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