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Advice for people with diabetes and their families

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When things go wrong in healthcare

July 2021
September 2021
UK wide
NHS Education for Scotland
Openness and Learning following patient safety events: Involving patients and carers when things go wrong in health care

Researchers at NHS Health Education for Scotland would like to recruit people with diabetes who have experienced a patient safety event to take part in an interview.

The aim of this study is to explore patients', carers’ and relatives’ perspectives on what is important to them and what helps or hinders their involvement in patient safety reviews. The researchers want to explore what good patient carer involvement should or could look like. They also want to see how patient, carer and relative involvement might help those involved come to terms with what has happened and how their experience might support organisational learning.

The findings will be used to support the development of national guidance around involving people in a compassionate and caring way. The results will also be used to see how people's experiences can help support learning and change when things go wrong in healthcare.

For information please contact: Dr Jean McQueen on

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