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Improvements to Lilly’s HumaPen Memoir lead to UK shortage

Lilly has suspended the supply of its HumaPen Memoir insulin pen to make necessary improvements, meaning people who use this device will be unable to receive a replacement until 2012.



No need to stop using HumaPen Memoir pens

The HumaPen Memoir includes a dose memory that allows people to confirm the time, date and amount of insulin for their last 16 insulin injections. The Company estimates that around 3,000 people with diabetes may currently be using the HumaPen Memoir pen to administer their insulin in the UK (an exact figure is unknown because many Memoir devices are supplied by Lilly free of charge). People do not need to stop using their HumaPen Memoir pens in the meantime, however Diabetes UK is advising anyone that needs a replacement pen to consult their doctor without delay.

Ian Dane, Senior Director, Lilly Diabetes UK and Ireland, informed Diabetes UK of the device shortage stating: “We recognise that the HumaPen Memoir offers some unique benefits to certain patients and we are working hard to rectify the situation. Lilly is committed to offering healthcare professionals and people with diabetes the highest quality insulin-delivery devices to accompany our wide range of human and analogue insulin.”

Why is there a shortage of HumaPen Memoir?

Last year Lilly encountered some problems with the stock of the HumaPen Memoir which meant supplies for UK patients were limited. The company had hoped this problem would be rectified in April 2011.

It has since been found however that a number of necessary improvements need to be made to the device and because of these improvements Lilly are not anticipating for any new, improved pens to be available until early 2012. Therefore Lilly will be unable to supply HumaPen Memoir pens to new patients or replace expired or substitute pens in the meantime.

What should I do?

People who are currently using the HumaPen Memoir can continue to use their pens until they are in need of replacement. However Diabetes UK is advising anyone that is due for a replacement to consult their doctor as soon as possible to ensure you have enough time to find an alternative insulin device that will suit their individual needs; your doctor should have received a letter from Lilly notifying them of the shortage.

People are being recommended to stop using their pens if it appears to be broken, damaged or the display is not operational. If you have any queries about your HumaPen Memoir please call the Lilly Device Line on 0800 783 6764.

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