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Advice for people with diabetes and their families

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Involve Newsletter

January 2020

A message from Head of Volunteering, Andy Broomhead

At Diabetes UK and within volunteering, we’re looking to the start of this new decade with a lot of excitement and anticipation at the opportunities that lay ahead for us.

This year is the start of an important new period for Diabetes UK as we begin work on our ambitious new strategy where we want to increase the number of people with type 2 diabetes in remission,  reduce the number of people being diagnosed with type 2 and gestational diabetes, improving the quality of care people need to manage their diabetes, increase the number of people benefitting from new treatments and technology and help more people to live better and more confident lives with diabetes, free from discrimination. 

But we can’t do this without you. Volunteers and local groups are vital in reaching people across the UK and it’s only by continuing to work together will we be able to reach these ambitious aims.  I’ll be sharing more over the coming months about the different ways volunteers will be able to get more involved in this work, but in the meantime I’d encourage you to have a look at the strategy and speak to your local volunteering team if you’d like to know more.

We’ve also got a lot of other exciting work planned for 2020.  As we move into the second year of our Volunteer Strategy we’ll be looking back at what we did throughout 2019 and sharing more about what we’ll be doing to fulfil our promises for our 2020 plans too. We’ll also take a look at some of the volunteering highlights from last year and show how the tireless effort you give is making a difference to people affected by diabetes across the country.

Our Inspire Award nominations are open until Friday 6 March so if there’s a volunteer or local group you think should be recognised then get nominating! We’re already looking forward to both Volunteers’ Week and Diabetes Week at the beginning of June and we’ll be continuing to share stories of your volunteering through Spotlight as well.

This is an exciting time for us all as we continue to work together to make real change for people living with diabetes. If you have any questions or comments, feel free to drop us a line at or get in touch with your local volunteering team.

Thank you for your continued hard work – a strong volunteering community is hugely important and you all bring a wealth of experience and skill to Diabetes UK that we couldn’t do without.

2019 Updates

Volunteer survey results

Earlier this year we asked you for your thoughts about your volunteering experience and we wanted to share some of the key figures, and let you know about some of the things we’re doing to make that experience even better.

Over three-quarters of people (79%) said they were happy with their volunteering experience, and the same number would recommend volunteering at Diabetes UK to someone. Those who responded also said that volunteering has increased their knowledge of diabetes, and over 80% feel that their volunteering makes a difference.

You also told us you want to hear more from us about how some of our projects and opportunities are progressing. We’re already looking at how we can improve the content of our emails and other communications to give you that information.

We recognise that we can do more to improve how we keep in touch with you, and making sure we’re able to provide more support and ongoing communication in relation to your volunteering role is important.

Lastly, those people new to volunteering at Diabetes UK told us that their first contact with us, their training and induction were all positive experiences. In relation to training, 89% of volunteers who have been with us for over 12 months told us that initiatives about GDPR and Safeguarding meant they were clear about how these applied to their role.

We’re already working on making more information and training available at a time that suits you, with the development of an online training site. We’ll have some core content available in June, and will add more throughout the year.

We want volunteering at Diabetes UK to be an exciting, enjoyable and rewarding experience for all our volunteers and your feedback really does help us improve what we do and how we do it. You can find out more about our plans for volunteering over the next few years by reading our Volunteer Strategy.

Involve is our newsletter for volunteers, keeping you up to date with everything that is happening at Diabetes UK, and the great work our volunteers are doing.

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Tell us your stories

If you would like to contribute to the next issue of Involve, we’d love to hear from you. Let us know what you’ve been up to and what you love about volunteering with us. You can send us your text and photos online, through the Your Stories form, or email us –

Recent issues (2019)

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