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Advice for people with diabetes and their families

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Diabetes frequently asked questions

If you have a question about diabetes, you may find the answer you need here in our frequently asked questions. Please select a topic from the menu to find out more.

If you can't find your answer, you can contact one of our Helpline counsellors, Monday to Friday between 9am and 6pm on 0345 123 2399*, or email

*Calls to 0345 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes. Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles to 0345 numbers are included in free call packages. Calls may be recorded for quality and training purposes.

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