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It’s missing: emotional and mental health support

Emotional and mental health support is too often missing

People with diabetes need better emotional and mental health support.

We’re calling on health services in the UK to create national standards for diabetes emotional and mental health support, including:

  • Everyone is asked how they are feeling as part of every diabetes appointment.  

  • A mental health professional with knowledge of diabetes is part of every diabetes care team.

Diabetes is tough and relentless. 

We've spoken to thousands of people whose lives are affected by diabetes. They told us that too often the support they need is missing. 

This lack of support is leaving people feeling frustrated, isolated and alone.

But if we come together as a community, we can help people with diabetes get the help they need.


We know that: 

  • 7 out of 10 people have felt overwhelmed by the demands of living with diabetes.
  • Three quarters of people with diabetes can't get the emotional and mental health support they need.

This has to change.



Over 20,000 people from across the diabetes community signed our petition. We handed this in to the Department of Health in July, and, since then, thousands of campaigners have written to their political representatives across the UK.

Our latest research has found that, in England, even the most basic emotional support services for people with long term conditions like diabetes aren’t available in far too many areas. This is despite the NHS saying they should have been set up across the country six months ago.

Contact your local NHS decision makers today. You can see the full list of areas and available services here.

Let's make sure that emotional support services are available in every area. 

Contact your NHS decision makers


Too often missing: Full report

See the evidence we have gathered showing that people with diabetes need greater emotional support.
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Diabetes and emotional wellbeing

Diabetes and emotional wellbeing

Find lots of information about how diabetes can affect your emotional wellbeing, and what can help you.
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