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Understanding diabetes for people in the Deaf community

Diabetes UK has worked with Action on Hearing Loss (formerly RNID) to produce information in British Sign Language (BSL) for the people with diabetes in the Deaf community.

Clare Chilton (previously a presenter for the BBC's See Hear) has kindly helped to sign on the videos – "Understanding diabetes" and the "Diabetes and the body" animation.

Research was undertaken in Austria in 2002 which showed that at least 14 per cent of Deaf people have diabetes.

For Diabetes UK, this has been a long-awaited resource. People with diabetes who are Deaf are more at risk of facing health inequalities to accessing care and are less likely to find accessible information to help better manage their diabetes.

We hope with the information produced, people who are deaf and have diabetes now have information that meets their needs appropriately.

Please note that these videos are best viewed at full screen.

"Understanding diabetes" in British Sign Language

"Diabetes and the body" animation with British Sign Language

Diabetes UK Helpline

The Diabetes UK Helpline is a support line for anyone with diabetes, their friends, family and carers. Helpline can be contacted in the following ways:

Call: 0345 123 2399*, Monday–Friday, 9am–6pm.

If you are in Scotland

Call: 0141 212 8710*, Monday to Friday, 9am–6pm.

We also welcome calls via Text Relay (

*Calls to 0345 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes. Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles to 0345 numbers are included in free call packages.Calls may be recorded for quality and training purposes.

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