11 August 2015
Roche have issued a warning about the Accu-Chek Insight insulin pump. The use of low-quality batteries in the pump, or users incorrectly confirming the battery type in the pump settings, can lead to an unexpected shutdown or power depletion of the pump. Undetected, this could cause patients to experience hyperglycaemia as a result of under-delivery of insulin. Roche have released an urgent field safety notice to healthcare professionals, including a recommendation of the high quality batteries to be used in the Accu-Chek pump. Roche are also asking that healthcare professionals talk to patients about confirming the correct type of battery when batteries are changed. If patients have any concerns they can call the Accu-Chek Insight Pump Care Line on 0800 731 2291.