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New plans to improve NHS care

Leading surgeon and Health Minister Ara Darzi has announced ambitious plans to raise the quality of healthcare for everybody accessing the NHS.

The ‘High Quality Care for All’ report follows a 12-month review, led by 2,000 clinicians and staff across the country and involving 60,000 patients, public and staff.

A vision for high quality care

“This report will enable frontline doctors, nurses and patients - who provide and use NHS services - to put into practice their visions for high quality care," said Lord Darzi.

“As a surgeon, I know how vital it is to balance the quality of the patient’s experience - a clean and safe environment, being treated with compassion dignity and respect - with the success of the treatment they receive.

Setting clearer standards 

“By setting clearer standards, and recognising and rewarding innovation in quality, we can keep pace with the very latest advances in medicine and technology. By investing in additional health centres and services for GPs the NHS will diagnose illness faster and help people to stay healthy, as well as treating them when they are sick.”

Diabetes UK welcomes the report

Douglas Smallwood, Chief Executive of Diabetes UK, said: “Diabetes UK welcomes Lord Darzi’s report. Putting quality at the centre of the NHS is key to ensuring that people with diabetes receive the best care possible regardless of post code or cost. We are pleased to have contributed both nationally and regionally to this report and we look forward to working with the Government on its implementation across the country.

“Truly integrated care is key to Lord Darzi’s plans. Better health outcomes will be achieved by looking at new approaches to care delivery and by using joined-up services to put individual needs first. Personal care planning, as being piloted by the Department of Health, Diabetes UK, Health Foundation and NDKST’s Year of Care project, is central to this. Quality services must be in place to ensure effective delivery of personal care plans.

'Local diabetes communities must have input'

“It is vital that care is determined at a local level by PCTs that are open and accountable, in partnership with local people with diabetes and healthcare professionals. Local diabetes communities must have input in to the commissioning of services in their area. The feedback people with diabetes provide must be listened to.

Raising awareness of screening

“The NHS’s role in helping people to stay healthy will be vital going forward. The rising number of people with Type 2 diabetes means the ‘Reduce your Risk’ campaign will be crucial in raising awareness of the Government’s vascular screening programme, which aims in part to stem the Type 2 diabetes epidemic and save lives.

“We are pleased that emphasis has been placed on the need to pilot personal budgets, as they could improve some aspects of care (such as self-management) for some people with diabetes. However, any development of this policy must involve stakeholder consultation.

“We also welcome announcements regarding the focus on measuring quality and the need to ensure the NHS is accountable for delivering quality outcomes.”

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