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Anwen Mai

Community Specialist Nurse, Hywel Dda University Health Board

As one of our Clinical Champions, Anwen will be continuing to integrate diabetes services within primary, community and secondary care by utilising technology to complement multi-disciplinary team working. The aim is to reduce clinical inertia to improve patient outcomes, both clinically and psychologically. 

Background

Anwen qualified from Swansea University with first class honours as a Registered Nurse and enrolled on a diabetes module within one month of qualifying. The interest in diabetes further developed as she worked within primary care in a GP practice that initiated insulin therapy and injectable therapy as required.

In 2012, Anwen became the first Community Diabetes Specialist Nurse in Ceredigion for adult services. Since then, an exemplary service has been developed within the community with integration between primary, community and secondary care being the core strength of the service. 

Anwen has worked alongside Diabetes UK Cymru to launch and develop local peer support groups for patients in Ceredigion which has proved to be a great success. Completing a master’s in chronic conditions and non-medical prescribing with Swansea University has assisted Anwen to develop the service and enhance the care provision delivered in the nurse led clinics.   

Since 2018, integrating diabetes services between primary, community and secondary care has been a key focus for Anwen. Improving patient outcomes, both physical and psychological is a key target with improved joint working between primary and community services. Enhancing the skills and knowledge of colleagues in primary care has been essential for success along with continued communication.   

Having established a robust service, Anwen has returned to her roots within primary care and is looking forward to continuing to improve and enhance local diabetes services. Anwen is passionate about supporting colleagues and empowering them to provide improved care and for individuals living with diabetes. 

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