Senior Diabetes Sister, Great Western Hospital Foundation Trust
In her role as one of our Clinical Champions, Mel plans to improve the use of technology in diabetes clinics, enabling access to virtual review for patient groups who require regular attendance to the secondary care team.
She will also look to promote and support independent self-management for patients. Working within these clinics she is acutely aware of the frequency of appointments patients are expected to attend which impacts significantly on their work / life commitments and has a direct impact on increasing capacity issues within the diabetes service.
Increasing virtual activity supported by available technology, she hopes to improve safe effective patient access to the whole MDT team whilst reducing physical attendance to a hospital site where appropriate, with an emphasis on improving both clinical and quality of life outcomes.
Mel has worked as a Diabetes Specialist nurse for the last 10 years and is currently Senior Sister within the Consultant led diabetes team at The Great Western Hospital in Swindon Wiltshire. She leads the diabetes nursing team in the acute setting and works clinically across the whole service but focuses on the adult insulin pump service.
Mel is a non-medical prescriber and continues to run nurse led outpatient clinics and values this direct patient contact which she believes is crucial to inform service needs and requirements.
Completion of a recent CQUIN to review diabetes services in Swindon enabled her to work closely with the diabetes community team and CCG. The CQUIN was commissioned to address poor diabetes outcomes in Swindon and to identify areas for development and improvement. This allowed her to take a significant role in the transformation of diabetes services within the acute trust.