Medway CCG are undertaking a number of service improvement projects led by their Long-Term Conditions Programme Board. Specifically, for diabetes they are implementing an integrated service approach in a phased roll-out.
Better support for diabetes patients
Diabetes UK worked with Medway CCG to host two engagement events for service users in June 2013. Approximately 63 people attended to discuss their views on current diabetes care, including their experience of being diagnosed with diabetes and how the CCG could support them to better manage their condition.
Download thepatient feedback report(PDF, 237KB).
User reference group
Following this Medway CCG have established a user reference group to provide a sustainable mechanism to enable local people living with diabetes to feed into the CCG’s decision-making processes for Diabetes services. The Group has explored issues such as diabetes structured education programmes, diabetes information available on the Medway CCG website and Patient Champions.