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Be in the know about complications - resources for healthcare professionals

Every week, diabetes leads to 30 people developing sight loss and over 169 amputations. But only 17 per cent of people in the UK think that diabetes is serious.

Be in the know logo

We need to challenge the view that diabetes isn’t anything to worry about. With your help, we can change people's views on diabetes and help prevent these devastating complications. Through explaining the risk of complications to patients and using our helpful resources, you can help us create a world where diabetes can do no harm.

Over the next six months we'll be running an awareness campaign, Be in the Know, to highlight the seriousness of diabetes and the support available to prevent diabetes complications. As we campaign to empower people with diabetes with the knowledge and support they need, we also want to support healthcare professionals by providing resources to use with your patients.

How can we help?

Talking about diabetes

Conversations about diabetes complications can be difficult for both patients and healthcare professionals. Here are some top tips from healthcare professionals on how to have difficult conversations with people with diabetes.


For further guidance on conversations about complications you can read NHS England’s Language Matters document on Language and Diabetes

NHS England Language Matters: Language and Diabetes (PDF, 308KB)

Preventing foot complications

Watch Maureen, Podiatry Manager, share her top tips to preventing diabetes foot complications

Information Prescriptions

Information Prescriptions are a personalised single side of A4, which include easy-to-read explanations, clear images and individual goals to help prevent diabetes health complications. They are designed to give people with diabetes the information they need to understand, engage with and improve on their health targets.

All of our Information Prescriptions are built into primary care IT systems. To install them on your IT system, you can download a step-by-step guide on how to activate them.

Find out more about Information Prescriptions

Feet Information Prescriptions

We've developed two new Information Prescriptions on feet, depending on someone's level of foot risk:

  • low risk – for people with diabetes who have no risk or low risk of foot complications.

Download low foot risk& Information Prescription (PDF, 53KB)

  • moderate/high risk – for people with diabetes who are at risk of foot complications.

Download moderate/high foot risk Information Prescription (PDF, 54KB)

Psychological support for people with diabetes

Emotional or psychological problems are experienced by at least four in ten people with diabetes at any one time. Research shows this can impact a person's ability and motivation to self-manage and lead to poorer health outcomes, reduced quality of life and an increase in healthcare costs.

We know that conversations about diabetes and mental health can be difficult. Our mood Information Prescription is a useful tool to help you have a conversation about how a person is coping with their diabetes. You can access this through your primary care IT system or download it here.

Download mood Information Prescription (PDF, 38KB)

Sharing good practice

Diabetes and footcare

Evidence shows that providing an integrated footcare pathway, with trained staff in foot protection services in the community and speedy access to multidisciplinary specialist teams, considerably lowers the risk of amputation.

Use our Resource Library to learn how other areas have improved footcare by reading our detailed case studies that show the power of service redesign to impact achievement of treatment targets or brief bright ideas that show new approaches to structured education.

Diabetes and psychological support

People with diabetes experience disproportionately high rates of mental health problems, such as depression, anxiety and eating disorders. Everyone with diabetes should have access to psychological treatment and support to reduce psychological distress and improve self-management. Our Resource Library has examples of good practice and tools to improve psychological care for people with diabetes.

Use our Resource Library

15 Healthcare Essentials 

Are you familiar with the 15 healthcare essentials we promote to people with diabetes? We believe every person with diabetes should receive these checks and services. Order free copies of our 15 Healthcare Essentials leaflet and share it with your patients.

Order the 15 Healthcare Essentials

Get involved

We want to know more about how healthcare professionals talk about the seriousness of diabetes with their patients. To join the debate, you can take part in our short survey and be in with the chance to win one of four £50 Amazon vouchers for your efforts. Closing date for entries will be 31 July 2018.

Take survey

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