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Diabetes and ambulance services

Hypoglycaemia and hyperglycaemia in people with diabetes cause thousands of emergency call outs by ambulance services across the UK every year. They are serious emergencies and can often result in long term complications. It is essential that local areas work together to integrate care pathways for the management of unscheduled care.

Use the following resources and tools to improve ambulance services and unscheduled care for people with diabetes.

Shared practice examples

  • Hypoglycaemia care pathway, Kent Surrey Sussex Academic Health Science Network website (2015)

    This report presents how a new hypoglycaemia pathway was developed and piloted in two Surrey CCGs. The aim of the project is to reduce avoidable episodes of severe hypoglycaemia, through increasing disease review and more effective aftercare following a ‘hypo’. Work is now underway to rollout the pathway across the Kent Surrey Sussex region.This report presents how a new hypoglycaemia pathway was developed and piloted in two Surrey CCGs. The aim of the project is to reduce avoidable episodes of severe hypoglycaemia, through increasing disease review and more effective aftercare following a ‘hypo’. Work is now underway to rollout the pathway across the Kent Surrey Sussex region.
  • Improving integration of care pathways for the management of unscheduled care in hypoglycaemia and hyperglycaemia, Health Innovation Network South London website (December 2014)

    This summary presents how the Health Innovation Network and NHS London Ambulance Service NHS Trust are working together to improve unscheduled care. The approach includes agreeing an information governance agreement, analysis of call outs, root cause analysis and reviewing best practice from other Academic Health Science Networks.This summary presents how the Health Innovation Network and NHS London Ambulance Service NHS Trust are working together to improve unscheduled care. The approach includes agreeing an information governance agreement, analysis of call outs, root cause analysis and reviewing best practice from other Academic Health Science Networks.
  • The hypoglycaemia hotline: a pathway initiative implemented in Portsmouth, Diabetes on the Net website (2014) (free, login required)

    This article presents the 'hypoglycaemia hotline,' a new pathway implemented by the Portsmouth diabetes team as part of the super six diabetes project. The hotline involves paramedics informing the diabetes team of any 999 calls that report hypoglycaemia, with appopriate and rapid follow up then being carried out.This article presents the 'hypoglycaemia hotline,' a new pathway implemented by the Portsmouth diabetes team as part of the super six diabetes project. The hotline involves paramedics informing the diabetes team of any 999 calls that report hypoglycaemia, with appopriate and rapid follow up then being carried out.

Resources

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