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What are ChangeLabs?

ChangeLabs are platforms for addressing complex challenges in diabetes care. They have three core features:

1. They are social

Each 'lab' starts by bringing together a diverse group of people to work in a team that acts collectively on a shared challenge. The involvement of people with diabetes, their families, carers and friends represents the social nature of the labs.

2. They are experimental

The labs are not one off experiences. They're ongoing and sustained efforts. The lab team takes an iterative approach to the challenge it wants to address, prototyping a range of promising solutions and testing these 'prototypes' in the 'lab' of the real world.

3. They are systemic

The ideas and solutions generated in the labs, released as prototypes, aspire to be systemic in nature. This means trying to come up with solutions that go beyond dealing with symptoms, or a single part of a diabetes service or health system, and address the root cause of why things are not working in the first place.

How do they work?

A typical lab is six-month process of continuous experimentation, testing and learning. Over the course of four workshops, the lab team repeatedly gather to refine their ideas based on what they are learning and then head out again into their organisations for more testing and acting.

The labs are highly interactive, experiential spaces. Lab teams are supported by an experienced team of facilitators from Diabetes UK. At each stage of the process we combine powerful facilitation techniques and learning methods with our deep knowledge of improvement to help you develop solutions that work.

2019 ChangeLabs 

Inpatient care

Our inpatient care ChangeLab launched in London in April 2019 to help make hospitals safe for people with diabetes. 

Emotional wellbeing 

Our emotional wellbeing ChangeLab launched in Liverpool in April 2019 with the aim of making emotional wellbeing a routine and integral part of diabetes care. 


In January 2019 we launched three labs in Wessex, East Midlands and Northern Ireland to support the improvement of transition care for young people with Type 1 diabetes. 

Contact us

For more information about or to speak to one our labs team call 020 7424 1135 or email changelabs@diabetes.org.uk

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