Improving quality is about making diabetes care safe, effective, patient-centred, timely, efficient and equitable. To achieve this, NHS organisations across the UK are increasingly using proven quality improvement approaches.
Use the following resources and tools to embed quality improvement approaches into diabetes care.
Essential reading
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Improving quality in the English NHS, a strategy for action, The King's Fund website (February 2016)
This report argues that the NHS in England cannot meet the health care needs of the population without a sustained and comprehensive commitment to quality improvement as its principal strategy. It describes key features of a quality improvement strategy, offering 10 design principles to guide its development. -
What’s getting in the way? Barriers to improvement in the NHS, The Health Foundation website (February 2015)
This evidence scan brings together published research about the key individual, organisational and system wide barriers to improvement in the NHS. -
Building the foundations for improvement, The Health Foundation website (February 2015)
This learning report describes how five UK Trusts built quality improvement capability at scale within their organisations and presents the approaches used to enable staff to develop and deploy the skills and tools needed to improve quality. -
Using clinical communities to improve quality, The Health Foundation website (December 2013)
This learning report presents the 10 lessons for getting the clinical community approach to work in practice. The structure of a clinical community is a simple one, comprising a core team that supports site teams to make change happen locally. -
Quality improvement made simple, The Health Foundation website (August 2013)
This quick guide presents what everyone should know about quality improvement and provides clear explanations of some common approaches used to improve quality.
Resources
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An introduction to the NHS Change Model, NHS Improving Quality website
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First steps towards quality improvement: a simple guide to improving services, NHS Improving Quality website
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Improvement tools, NHS Improving Quality website
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The handbook of quality and service improvement tools, NHS Institute for Innovation and Improvement (PDF, 3.9MB)
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Quality improvement tools, NHS Scotland Quality Improvement Hub website
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Improvement leaders' guides, NHS Improving Quality website
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Quality improvement toolkit for diabetes care, Royal College of General Practitioners website
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Improvement tools, Institute for Healthcare Improvement website (free, login required)
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Guide to quality improvement methods, Healthcare Quality Improvement Partnership website
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How to become an improvement measure expert in 60 minutes guide, NHS Improving Quality website
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A systematic approach to quality improvement, NIHR CLAHRC North West London website
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PDSA best practice guidance and template, NIHR CLAHRC North West London (Word, 110KB)
E-learning
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Why should you care about quality improvement? Dr. Mike Evans video: an illustrated look at quality improvement, Institute for Healthcare Improvement website
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Quality improvement e-learning, University of Lincoln website (free)
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Quality improvement e-learning, NHS Scotland Quality Improvement Hub website (free)
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Improvement academy, bronze, silver and gold e-learning courses, Yorkshire and Humber AHSN website (free, login required)
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Improvement FUNdamentals online course, NHS Improving Quality website (free)
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Open school, Institute for Healthcare Improvement website (free, login required)
Training courses and support
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Quality, service improvement and redesign programme, NHS Improving Quality website (free)
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Quality, service improvement and redesign train the trainer programme, NHS Improving Quality website (free)
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Strategic peer support programme, NHS Improving Quality website (free)
