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If you're not happy with your child’s diabetes care in school

It’s really important to let your child’s school know if you’re not happy with any aspect of their diabetes care as soon as possible.

Sometimes school staff might just not understand what’s needed to look after your child properly. In this case you might be able to resolve the problem by discussing your concerns with the school in an informal way. If you have an issue with your child's school, you should speak to the headteacher in the first instance.

Who can I talk to if I’m worried about my child’s care in school?

If your child isn’t getting the right care at school to manage their Type 1 diabetes you, and they, can feel worried and unsupported. We know it can be a struggle to get your voice heard and having someone at the other end of the phone or email to help is vital at a time like this. OurCare in School Helplineis run by specially selected and trained volunteers, including many parents who have been through similar experiences. As well as being a listening ear, they can talk you through your options, give you rights-based information, and draft letters to your child’s school on your behalf.

Find out more about the Care in School Helpline

Further information and support

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