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Diabetes primary and community care

With rising demand for services and a shift towards providing care closer to home, primary and community care is increasingly at the forefront of delivering diabetes care.

Use the following resources and tools to improve primary and community care for people with diabetes.

Essential reading

  • My diabetes, my care: people's experience of community diabetes care and the support they are provided to self-manage their condition, Care Quality Commission website (September 2016)

    This review considers how well care services work together to deliver high-quality diabetes care. It also makes a number of recommendations for how health and social care commissioners, providers and professionals should work together to improve diabetes care and prevention.This review considers how well care services work together to deliver high-quality diabetes care. It also makes a number of recommendations for how health and social care commissioners, providers and professionals should work together to improve diabetes care and prevention.
  • Building the right workforce for diabetes care: a toolkit for healthcare professionals, London Strategic Clinical Networks website (January 2016)

    This toolkit presents the case for improving education and training for community based healthcare professionals. The toolkit includes the key competencies necessary for delivering care, documenting the currently available education and training programmes for diabetes care. It also considers ways to maintain knowledge and enhance skills through continuous professional development, with examples from case studies.This toolkit presents the case for improving education and training for community based healthcare professionals. The toolkit includes the key competencies necessary for delivering care, documenting the currently available education and training programmes for diabetes care. It also considers ways to maintain knowledge and enhance skills through continuous professional development, with examples from case studies.
  • Improving quality in general practice, The Health Foundation website (November 2014)

    This evidence scan explores how quality could be defined in general practice. It summarises the evidence on what features patients think are important and brings together evidence about interventions that have been tested to improve quality.This evidence scan explores how quality could be defined in general practice. It summarises the evidence on what features patients think are important and brings together evidence about interventions that have been tested to improve quality.
  • A guide to developing and commissioning non-traditional providers to support the self-management of people with long-term conditions, NHS Year of Care (May 2011) (PDF, 799 KB)

    This guide offers new, practical and cost effective ways to increase the opportunities for self-management for people with long-term conditions by engaging local non-traditional providers (e.g. charities, community organisations and social enterprises) to meet their needs.This guide offers new, practical and cost effective ways to increase the opportunities for self-management for people with long-term conditions by engaging local non-traditional providers (e.g. charities, community organisations and social enterprises) to meet their needs.

Shared practice examples

  • Improving diabetes management in care homes in Swale, Kent Community Health NHS Foundation Trust (June 2016) (PDF, 1.7MB)

    This case study describes how a new eduction model was developed in Swale to improve diabetes management in care homes and support non-registered practitioners to safely adminster insulin. Following completion of the training programme, 378 visits per week by community nursing teams have been saved and hospital admissions have reduced by 65%.This case study describes how a new eduction model was developed in Swale to improve diabetes management in care homes and support non-registered practitioners to safely adminster insulin. Following completion of the training programme, 378 visits per week by community nursing teams have been saved and hospital admissions have reduced by 65%.
  • Diabetes mentoring programme, Know Diabetes website (April 2016)

    This resource describes a mentoring programme that offers people one-to-one support from a person with diabetes to discuss non-clinical aspects of their condition and develop effective techniques and strategies to improve their quality of life. Resources include a programme handbook, referral forms and evaluation report. Two supporting GP guides are also available:This resource describes a mentoring programme that offers people one-to-one support from a person with diabetes to discuss non-clinical aspects of their condition and develop effective techniques and strategies to improve their quality of life. Resources include a programme handbook, referral forms and evaluation report. Two supporting GP guides are also available:How to make the mentoring scheme work in your practice (PDF, 596KB)How to make the mentoring scheme work in your practice (PDF, 596KB)How mentoring can help people live life to the full (PDF, 570KB)How mentoring can help people live life to the full (PDF, 570KB)
  • Improving the management of diabetes care, a toolkit for London clinical commissioning groups, London Strategic Clinical Networks website (June 2015)

    This report brings together examples of best practice where different areas of London have made significant changes to improve the care of diabetes in primary care. It highlights key themes to successful change, and offers useful ‘tips and tricks’ which can be implemented locally.This report brings together examples of best practice where different areas of London have made significant changes to improve the care of diabetes in primary care. It highlights key themes to successful change, and offers useful ‘tips and tricks’ which can be implemented locally.
  • Diabetes in BME communities: raising awareness, improving outcomes and sharing best practice, Diabetes in BME Communities Working Group (March 2014) (PDF, 425KB)

    This report outlines the barriers to improving outcomes for people with Type 2 diabetes in black and minority ethnic (BME) communities and presents eight case studies where South Asian, Black African and Black African Caribbean people have been supported to better manage their diabetes.This report outlines the barriers to improving outcomes for people with Type 2 diabetes in black and minority ethnic (BME) communities and presents eight case studies where South Asian, Black African and Black African Caribbean people have been supported to better manage their diabetes.
  • Social prescribing in City and Hackney, NHS England (2014) (PDF, 628KB)

    This case study describes how Hackney piloted a social prescribing model to improve the health of isolated over 50s and people with Type 2 diabetes. Trained social prescribers, based in each GP locality, support patients to access services provided by voluntary, community and social enterprise organisations.This case study describes how Hackney piloted a social prescribing model to improve the health of isolated over 50s and people with Type 2 diabetes. Trained social prescribers, based in each GP locality, support patients to access services provided by voluntary, community and social enterprise organisations.

Resources

Training courses

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