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Using diabetes technology at the airport

Many individual brands of insulin pumps and continuous glucose monitoring systems which are used to manage diabetes can be damaged if they pass through certain types of security screening equipment in airports, such as X-ray machines and whole-body scanners. Extra care is therefore required when people with diabetes who use these devices pass through security screening at the airport.

People with diabetes who use these devices should carry with them documentation signed by their healthcare professional setting out that they need them for medical reasons and that they may be damaged by certain security equipment.

Airport security staff should provide users of these devices with safe security screening options which will not cause damage to their devices, and never insist that the devices go through security equipment which may damage them.

If you have diabetes and you're carrying any medical equipment, you can download a Medical Device Awareness Card from the Civil Aviation (PDF).

This card has information for airport security about diabetes and the equipment you're carrying to stop any confusion.

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