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Diabetes UK Central Office

Wells Lawrence House,
126 Back Church Lane, London E1 1FH
Tel: 0345 123 2399*
Fax: 020 7424 1001

Email: info@diabetes.org.uk

Connect with our Supporter Care Team instantly. We will assist you with Supporter or Professional Membership, alongside other queries. We can also signpost you to other services and information provided by Diabetes UK.

Live Chat

Please note the service is only available from 9am to 6.45pm, Monday to Friday.

Getting to us

The nearest Tube station is Aldgate East, on the District and Hammersmith & City Lines.

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Downloadable map for Wells Lawrence House (PDF, 200KB)


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Contact other regions

Diabetes UK Careline

For more information see Diabetes UK Careline.

Supporter Care

If you have an enquiry relating to Diabetes UK including membership, donations, Diabetes UK insurance and financial products, or indeed have a complaint, then please contact Supporter Care.

By telephone: 0345 123 2399*, Monday to Friday 9am to 7pm.
By email: supporterservices@diabetes.org.uk
By post: Alternatively, you can write to Supporter Care, Diabetes UK, Wells Lawrence House,126 Back Church Lane, London E1 1FH.

*Calls to 0345 numbers cost no more than calls to geographic (01 and 02) numbers and must be included in inclusive minutes on mobile phones and discount schemes. Calls from landlines are typically charged between 2p and 10p per minute while calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles to 0345 numbers are included in free call packages.
Calls may be recorded for quality and training purposes. If a Diabetes UK member of staff or volunteer has concerns about your own or someone else’s safety and well-being, the concern may be reported to the Diabetes UK Safeguarding Team and external safeguarding authorities.